Shelter — free housing and homelessness advice

Shelter provides free housing, tenancy and homelessness advice online, by phone and by webchat to people in England and Wales (Shelter Scotland and Shelter NI operate separately for those nations). The service helps with eviction, disrepair, benefit problems and emergency housing options; anyone affected can access guides, legal information and one‑to‑one advice lines without charge. Start with the main advice hub at https://www.shelter.org.uk and follow links for phone or webchat support.