Ofgem — impartial energy‑consumer advice and switching guidance

Ofgem’s website provides free, impartial advice for energy consumers: how tariffs work, how to switch suppliers, complaint routes and protections such as the Warm Home Discount or priority services register. The guidance is for all UK energy consumers and explains eligibility for support schemes and how to check your supplier’s standing. Access is via the Ofgem website where you can also find links to switching tools and regulated supplier information.