Ofgem — free independent energy advice and switching guidance

Ofgem’s free consumer guidance helps UK residents understand energy rights, check if they’re on the cheapest tariffs and learn how to switch suppliers or resolve billing complaints. The service is available to anyone in Great Britain and includes plain-language explainers, a price comparison checklist and links to the official switching process; vulnerable consumers can find further tailored guidance. Access Ofgem’s advice and tools via their website without charge.