Ofgem: free energy consumer guidance and switching help

Ofgem provides free, impartial information and tools for energy consumers in Great Britain, including guidance on understanding bills, avoiding scams, handling disconnections and how to complain to suppliers. The website helps people compare types of tariffs and explains the switching process; advice is aimed at all domestic consumers and is available without charge. Use the Ofgem site for up‑to‑date rights, regulatory guidance and links to supplier support schemes where applicable.