Ofgem — free energy consumer advice and switching guidance

Ofgem, the UK energy regulator, provides free, impartial consumer information on energy rights, how to compare suppliers, deal with billing problems and what to do in a power cut. Its online resources explain eligibility for government schemes, how to switch supplier safely and steps for dispute resolution. UK residents can use Ofgem’s guidance pages and contact routes on the website to understand options and make informed energy choices.