Ofgem — free energy advice and consumer information

Ofgem is the UK energy regulator providing ongoing, free guidance for household energy consumers, including how to compare suppliers, understand your bill, report problems and access protections such as the Warm Home Discount or prepayment meter safeguards. Advice on energy rights, switching and complaint routes is available on their website for all UK households irrespective of supplier. Visit the site for impartial information, official guidance and links to consumer‑facing services.