Ofgem – free consumer energy advice and switching guidance

Ofgem, the UK energy regulator, publishes free, official advice for energy consumers across Great Britain on topics including understanding bills, switching suppliers, complaint routes and energy saving tips. The guidance is available online and aimed at domestic customers who want impartial information about their rights, how to find cheaper tariffs, how to complain effectively or where to get extra support if struggling to pay. Visit the Ofgem website for guides, toolkits and direct links to consumer protection measures and supplier contact routes.