Official energy rights, consumer advice and switching guidance from Ofgem

Ofgem is the UK’s energy regulator and offers free, authoritative information about energy rights, smart meters, supplier switching, and how to complain or get help with bills. The guidance is available to all household and small-business energy consumers in Great Britain; use the website to check your rights, find help for vulnerable customers and compare switching options. Ofgem’s resources are freely accessible and intended to protect consumers.