Official energy‑consumer advice and switching guidance from Ofgem

Ofgem provides free, official guidance for energy consumers on rights, billing, complaints and how to switch suppliers or tariffs to get a better deal. Information on eligibility for schemes, how to raise disputes, and steps to compare suppliers is available to all UK energy customers on the Ofgem site. The regulator’s web pages are a no‑cost resource to understand protections and practical next steps for household energy consumers.