Independent energy advice and switching guidance from Ofgem

Ofgem provides free, impartial consumer information on energy rights, tariffs, and how to shop around or switch suppliers in Great Britain; guidance includes support for vulnerable customers and complaint routes. UK residents can use the site to understand price caps, dispute processes and how to compare suppliers; Ofgem does not sell energy but publishes regulatory information and links to trusted comparison tools. Visit Ofgem’s consumer pages for guidance, helpline details and step‑by‑step information.