Free national energy‑consumer advice from Ofgem

Ofgem’s website provides free, independent guidance for domestic energy consumers in Great Britain on switching suppliers, understanding bills, complaint routes and consumer protections. The regulator’s pages explain how to compare tariffs, what to do if you can’t pay, and how energy market rules apply to households; advice and links are open to all UK energy consumers. Visit the Ofgem site for guidance, fact sheets and links to consumer advice services and your supplier’s obligations.