Free legal and consumer advice from Citizens Advice

Citizens Advice offers free, confidential guidance on problems such as benefits, housing, employment, debt and consumer rights to people across the UK, whether in person at a local bureau, by phone, webchat or via its website. Anyone can access the service; some local bureaux may ask for appointments for face‑to‑face help. Start at the Citizens Advice homepage to find local contact details, use online self‑help tools and book advice from volunteers and specialist advisers without charge.