Free independent advice from Citizens Advice

Citizens Advice offers free, confidential advice on debt, benefits, housing, employment, consumer rights and more to people in England and Wales (and separate Citizens Advice services operate in Scotland and Northern Ireland). Advice is available online, by phone and in local bureaux; eligibility is broad — anyone can access the service and its online tools and factsheets for free. Visit the website to find local contact details or use online self‑help guides and webchat.