Free, independent advice from Citizens Advice

Citizens Advice offers free, confidential advice on consumer rights, benefits, housing, employment and legal issues to anyone living in the UK. Services include online information pages, webchat, telephone lines and in‑person local bureaux where available; advisers can help you check entitlements, challenge decisions, and find local support. Access the service through the Citizens Advice website to find contact options and your nearest local office — no fee is charged to use core advice services.