Free, independent advice and local support via Citizens Advice

Citizens Advice provides free, confidential and independent advice on benefits, housing, employment, consumer rights and debt to people in England and Wales (separate Citizens Advice services operate in Scotland and Northern Ireland). Advice is available online, by phone and from local bureaux; anyone living or working in the UK can access the online guidance, use the benefits and debt tools, or find a local centre for face‑to‑face support. The service helps with applying for benefits, challenging decisions and signposting specialist help.