Free independent advice and help from Citizens Advice

Citizens Advice offers free, confidential advice on consumer rights, benefits, housing, employment and legal issues to people in the UK via its website, phone lines and local offices. Anyone in the UK can access online information instantly; to get tailored help you can contact your local Citizens Advice for telephone or face‑to‑face appointments depending on local services. The charity’s advisers provide practical next steps and help with forms and appeals at no charge.