Free impartial energy information and consumer protections from Ofgem

Ofgem, the UK energy regulator, provides free guidance on consumer rights, switching suppliers, protections for vulnerable customers and how to raise complaints. The site explains automatic safeguards such as the Priority Services Register, payment support routes and where to get independent advice. Any UK energy consumer can use the Ofgem resources to understand entitlements and follow links to help, consumer advice and how to contact suppliers or escalate issues.