Free, impartial advice from Citizens Advice

Citizens Advice offers free, confidential information and local advice across legal, consumer, benefits, housing and employment issues to people in the UK. Help is available online, by phone and at local bureaux; the service explains rights, how to make complaints, apply for benefits or challenge decisions. Anyone in the UK can access the website resources; for tailored help contact your local Citizens Advice and they will confirm eligibility and next steps.