Free energy consumer information and switching guidance from Ofgem

Ofgem publishes free, impartial information for UK energy consumers about rights, protections for vulnerable customers, how tariffs work and how to raise complaints or switch suppliers. The site explains eligibility for help such as Warm Home Discount schemes (where applicable) and provides tools and guidance to compare and switch safely. Any energy consumer in Great Britain can use Ofgem’s guidance and links to external support organisations via the Ofgem homepage.