Free energy‑consumer guidance and switching information from Ofgem

Ofgem publishes free guidance for energy consumers on issues such as complaining to suppliers, switching tariffs and understanding the energy price cap; resources are available to anyone in Great Britain. Their website explains consumer rights, dispute routes and where to get further help (for example Citizens Advice energy helplines) and is intended for households and small businesses navigating the energy market. Access impartial guidance and tools from Ofgem’s homepage.