Ofgem's website provides free, impartial guidance on energy rights, tariff types, how to compare suppliers and steps for switching energy providers in Great Britain. It explains who qualifies for protections (for example, vulnerable customers), complaint procedures and links to tools and consumer advice, helping households reduce costs and resolve disputes. To access the guidance, visit the Ofgem consumer pages at https://www.ofgem.gov.uk where you can find dedicated advice sections and contact routes for further help.
Free consumer energy advice & switching guidance (Ofgem)
- Provider
- Ofgem
- Category
- Energy
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