Free consumer energy advice from Ofgem

Ofgem, the UK energy regulator, provides free guidance and tools for energy consumers in Great Britain (England, Scotland and Wales) including how the price cap works, switching suppliers, dealing with debt and making complaints. The site explains consumers' rights, how to find the best deals and what to do if you have a dispute with your supplier. Anyone using an energy supplier in Great Britain can access Ofgem’s straightforward advice and contact details online.