Free consumer energy advice and switching guidance from Ofgem

Ofgem provides free, impartial information and consumer guidance on energy bills, switching suppliers, complaints and protections for vulnerable customers; its website explains standing charges, tariffs, and how to compare deals. The advice is aimed at all domestic energy consumers in Great Britain; it signposts practical steps, links to the energy price comparison tools and consumer rights, and explains how to escalate problems. Access the official guidance at https://www.ofgem.gov.uk.