Free consumer energy advice and switching guidance from Ofgem

Ofgem’s website offers free, independent guidance for energy consumers in Great Britain including how to compare and switch suppliers, understand your bill, and what to do if you have payment problems or a complaint. The site also explains statutory protections, supplier obligations and where to find extra help if you are vulnerable or struggling to pay. Access: anyone can use Ofgem’s online advice pages and tools; follow links on the homepage to find switching guidance and consumer help.