Free consumer energy advice and switching guidance from Ofgem

Ofgem’s website offers free, impartial information for domestic customers on energy‑market rights, spotting bad deals, complaint routes and how to compare or switch suppliers. It explains the switching process, what protections you have as a consumer, and signposts to energy advice services and the Energy Ombudsman; anyone in the UK can use the Ofgem site to check guidance and links to approved comparison tools.