Citizens Advice: free legal, benefits and consumer advice

Citizens Advice provides free, confidential advice on benefits, housing, employment, consumer problems and basic legal matters to people across England and Wales (there are equivalent Citizens Advice services in Scotland and Northern Ireland). Help is available online, by phone or face‑to‑face at local branches; advisers can check benefit entitlements, support with problems such as eviction or faulty goods, and signpost specialist services where needed.