Check broadband performance and consumer rights with Ofcom

Ofcom publishes tools and guidance to check your broadband performance, compare expected speeds and understand your rights when services fall short of what providers promise. Their resources explain how to test speeds, what service-level commitments you should expect, and the steps to take if you need to complain or seek a refund for poor service. Using Ofcom guidance helps you identify underperforming contracts and decide whether switching or seeking redress could reduce costs or improve value.